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Webinar slides: When the admin leaves, the knowledge must not disappear

Webinar slides: When the admin leaves, the knowledge must not disappear

The complete presentation from the talk at the WIMA-Webconference „Wissensdatenbanken & Knowledge Hubs" on June 24, 2026 — a „webinar to go" and therefore a solid basis for internal discussions with IT management, security, compliance and other stakeholders.

What the slides contain

The talk starts from a situation that many IT departments know: operations do not work because of clean documentation, but because experienced administrators know why certain structures, permissions, groups, storage locations and special-case solutions exist at all. The slides show how this implicit knowledge turns from a risk into a reliable knowledge base.

Analyze — Link — Document

  • Analyze — make visible which identities, groups, permissions, data areas and Microsoft 365 structures exist.
  • Link — individual pieces of information become a knowledge graph: relationships between users, groups, data, systems and owners become traceable.
  • Document — changes are not only carried out, they are also linked with comments, justifications, approvals and responsibilities.

The result is an additional layer of knowledge above the technical state: a traceable decision history that makes handovers easier, audits more reliable and responsibilities clearer.

Auszug aus dem Dokument

The presentation for the talk at the WIMA-Webconference on June 24, 2026: how scattered infrastructure information becomes an IT Knowledge Hub that keeps relationships, responsibilities and access paths traceable even after a change of staff.

MR

migRaven Team

IT-Governance Experten

Wichtigste Funktionen

  • Knowledge monopolies and the IT black box: why implicit knowledge is an operational risk

  • From isolated inventory data to a living IT Knowledge Hub

  • Key connectors and data sources: AD, Entra ID, Teams, SharePoint, file servers, Exchange

  • Graph database and knowledge graph as the foundation for traceable relationships

  • Documentation within the change process: comments, justifications, approvals, responsibilities