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Watch now: When the admin leaves, their knowledge must not disappear

In many IT departments, operations do not work because of clean documentation, but because experienced administrators know the reasons behind structures, permissions and special-case solutions. What happens when these people leave?

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Torsten Blatt

Jun 25, 2026 · 2 min read

Watch now: When the admin leaves, their knowledge must not disappear

Making infrastructure knowledge usable for the long term

What happens to the knowledge about permissions, groups, storage locations and special-case solutions when experienced administrators leave the company?

The webinar recording shows how migRaven.MAX links technical information from Active Directory, Entra ID, file servers, SharePoint, Teams, Exchange and other systems. Isolated inventory data becomes an IT Knowledge Hub that makes relationships, responsibilities and access paths traceable.

Chapters in the video

  • 00:00 Why IT knowledge must not disappear
  • 01:39 Knowledge monopolies and the IT black box
  • 06:03 From isolated data to living knowledge
  • 07:42 Building the IT Knowledge Hub
  • 13:08 Key connectors and data sources
  • 15:10 Graph database and knowledge graph
  • 17:36 AI: context-based answers
  • 21:04 Knowledge lifecycle, added value and Q&A

Read more about how companies use MAX to secure and link scattered IT infrastructure knowledge and make it usable for the long term. Read the article

Conclusion

IT knowledge must not depend on chance – and certainly not on individual administrators. The webinar shows: anyone who wants to understand grown structures, permissions and dependencies needs more than documentation. They need context.

migRaven.MAX makes this context visible: technical data becomes traceable knowledge about identities, access, responsibilities and risks. This is exactly what creates the basis for better decisions – in security, migration, audit, onboarding and day-to-day IT work.

Scattered infrastructure information becomes a traceable knowledge base for secure and well-founded decisions.

Explore the topic further in our upcoming webinars

In our upcoming webinars, learn how migRaven.MAX makes risks visible, analyzes grown structures and prepares migrations far more securely.

The best-case migration for file servers and SharePoint

Thursday, September 24, 2026 · 10:00 — How to avoid legacy data, permission risks and broken document links during migration.

Assessing Active Directory & Entra ID reliably and hardening them in a targeted way

Tuesday, October 13, 2026 · 10:00 — How migRaven.MAX detects risks in hybrid identity and permission structures, prioritizes them and translates them into concrete hardening measures.

Register for the webinars

How much critical IT knowledge in your company is tied to individual people?

The webinar recording shows the fundamental approach. In an individual MAX demo, you can then clarify which data sources, access paths and responsibilities are relevant for your environment.

Request a MAX demo

Webinar downloads

Webinar to go — a solid basis for internal discussions with IT management, security, compliance and other stakeholders.

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